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Article ID: 132415, created on Mar 20, 2018, last review on Mar 20, 2018

  • Applies to:
  • Business Automation 7.3


If terms and conditions are mandatory to be accepted on purchase of some service plan, it is impossible to place a Sales Order via REST API for this plan. In response, an error is received:

Term and Condition is not accepted


Terms and conditions functionality is not currently supported by the REST API. There is a Feature Request PFR-1541 to implement the T&C support in the upcoming version of the platform. Contact your Technical Account Manager or Pooled Technical Associate Team at to clarify the status of this request.


It is possible to use the XML-RPC PlaceOrderAndAuthorize_API method to pass an additional data slot for Terms and Conditions.

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