Symptoms

  • Customer owns a site located on NG Web-Cluster or standalone NG Web-server
  • He uploaded file with size more than 2 Gb, i.e. 50 Gb, to the site via FTP

But usage of resource Traffic increased only by ~2 Gb

Cause

This is a result of bug POA-114943. In result of the bug traffic log entries with size more than 2Gb are parsed incorrectly.

Resolution

Please contact your Technical Account Manager or pta@odin.com to clarify status of bug POA-114943

Internal content