Empty DNS records are displayed in CCPv2

Modified on: Wed, 5 Feb, 2020 at 9:26 PM

Operations Automation Operations Automation:7.0 Operations Automation:7.3 Operations Automation:7.x

Symptoms

There are several DNS records in CCPv2 with empty fields HOST and DATA. On Odin Automation side at PCP > Services > Domains > example.com > DNS > DNS Records and in zone files of teh DNS servers, such records do not exist.

Cause

There are orphan APS resources for the DNS records with missing data and sourceFQN properties. Since corresponding DNS records do not exist, the APS resources can be deleted.

Resolution

Use the below instructions to delete orphan APS resources of the missing DNS records and add required properties to the APS resources of the existing ones:

Download the scripts genPAcoreCert.py and fixHiddenCCPv2Records.py to the same directory.
Generate the certificate of the PA core APS application using the script genPAcoreCert.py
```
# python genPAcoreCert.py
```
Run the script fixHiddenCCPv2Records.py to fix the affected APS resources of DNS records:
```
# python fixHiddenCCPv2Records.py | tee fixHidden.log
```

An internat request POA-114928 was submitted to fix such resources during OA upgrade.

Internal content

Link on internal Article

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