Search Engine: Elastic

Article ID: 132391, created on Mar 15, 2018, last review on Mar 15, 2018

  • Applies to:
  • Business Automation 7.2


A Change Order to switch a Service Plan for Subscription with a Plesk license fails with the following error:

The last error - "Could not create License into Subscription #1231231: Invalid Key configuration Service Plan was changed to "New Service Plan".Please check the "Provisioning item" (details) and the last items of the "Service Status History" (details) of the associated subscriptions for more details. As soon as you fix the problem, resubmit this order for provisioning.

Existing license is terminated, new one is not issued with exception "Invalid Key configuration"


The issue is caused by #PBA-83078 "License is terminated on plan switch"


Please contact your Technical Account Manager or a member of Pooled Technical Associates Team to clarify status of the software-related issue.

For a workaround, please, contact Odin Technical Support.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 ef171e3fccb12bd8e09076a7b49212c0 b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF