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Article ID: 132373, created on Mar 13, 2018, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation


Provisioning "Subscription" for APS application Office 365 task fails with the error:

Body: {
"code": 500,
"message": "ValueFactory returned null.",
"additionalNonlocalizableMessage": "",
"error": "ApplicationUnknownError",
"http_request": "POST /O365App/aps/subscriptions"


The O365 service template is misconfigured: it contains O365 license resources that belong to a foreign application instance. Such situation is commonly a result of script run with mismatching prefix and instance parameters.


Contact Odin Technical Support to analyze the service templates structure and detect inconsistencies in resource types configuration.

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