Search Engine: Elastic

Article ID: 132350, created on Mar 8, 2018, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation

Symptoms

After the Odin Automation upgrade to 7.x, there is a recurring CP outage on any attempt to access APS application instance screens.

PAU service experiences a crash that is representated by the following pattern in /var/log/pa/console.log:

#
# A fatal error has been detected by the Java Runtime Environment:
#
#  SIGSEGV (0xb) at pc=0x00007ff25becdd5a, pid=2755, tid=0x00007ff19416c700
#
# JRE version: Java(TM) SE Runtime Environment (8.0_112-b15) (build 1.8.0_112-b15)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.112-b15 mixed mode linux-amd64 compressed oops)
# Problematic frame:
# V  [libjvm.so+0x6e1d5a]  jni_GetStringUTFLength+0xba
#
# Failed to write core dump. Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again
#
# An error report file with more information is saved as:
# /usr/local/pem/wildfly-10.1.0.Final/hs_err_pid2755.log
#
# If you would like to submit a bug report, please visit:
#   http://bugreport.java.com/bugreport/crash.jsp
#
*** JBossAS process (2755) received ABRT signal ***
2755
[  OK  ]

The system contains the VPS (shared) resource class.

Cause

The VPS (shared) resource class is removed from OA during the upgrade to 6.0. For some reason the previous upgrade did not handle this gracefully, which results in unexpected configuration after the upgrade to OA 7.x.

Resolution

  1. Remove all resource types based on VPS (shared) resource class.
  2. Remove the VPS (shared) resource class by calling remove-vps-shared-rc.py on the OSS Core node:

    # python remove-vps-shared-rc.py
    

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