Search Engine: Elastic

Article ID: 132339, created on Mar 7, 2018, last review on Mar 7, 2018

  • Applies to:
  • Business Automation 7.1
  • Business Automation 7.2
  • Business Automation 7.3


There is a delegated service plan A, with yearly period, recurring fee - 10 USD. It was decided to increase the price (on the provider's level), the resellers were synchronized. However the reseller continues to be billed by old price for the services their customer purchased earlier than price change, meanwhile new purchases are already billed correctly.

With tariffs implementation it became impossible to change the prices for the reseller in the middle of subscription period.


Since OSA 7.0 the price the reseller pays will only be synchronized with the updated one when the end-customer renews his subscription/changes plan/period.

There is a request with id #PFR-315 ("[BSS] Synchronize reseller buy price") to implement a way for the prices sync in the middle of the subscription period. Please contact your TAM/pta team to clarify the status of the request.

7c0b495571a6c1bec50e4f324a20ec14 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3 1def515ca613a5505aa21a4affa96e6b ef171e3fccb12bd8e09076a7b49212c0

Email subscription for changes to this article
Save as PDF