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Article ID: 132329, created on Mar 6, 2018, last review on Mar 6, 2018

  • Applies to:
  • Business Automation 7.1
  • Business Automation 7.2
  • Business Automation 7.3


When subscription of billing type "Charge Before Subscription Period", with option "Freeze Prices" set to Yes is attempted to be renewed from CCP v2, two prices are shown - incorrect (taken from service plan) on the "Renew Subscription" screen and correct (actual renewal price) on the final screen "Confirm Your Purchase".


The issue is caused by the bug with id #PBA-84014 ("Option "Freeze Price" is ignored in CCP v2"). Please contact your TAM/pta team to get information about the bug's status.

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