Search Engine: Elastic

Article ID: 132276, created on Feb 20, 2018, last review on Mar 27, 2018

  • Applies to:
  • Operations Automation 7.3

Table of Contents


This hotfix requires Odin Automation Premium 7.3.

Fixed Issues

  • CCU-17644 Problem with lost callbacks from Virtuozzo on OACI side. Now, in case of lost callback after 20 minutes timeout, the operation will be completed correctly (depending on operation status on Virtuozzo side). This fix resolves problem with stalled backups.
  • CCU-17589 When canceling a subscription which has VE in DUPLICATE_DETECTED state, the IM gets stalled.


The Cloud Infrastructure 17.12 hotfix 1 can be downloaded at

Installation Procedure

To install the Cloud Infrastructure hotfix, do the following:

  1. On the management node, download the OACI package from

    # wget
  2. Unpack the OACI package:

    # unzip
  3. Enter the folder with installation files:

    # cd oaci-17.12-XXX
  4. Run the precheck script, which checks compatibility with platform and its version. It also checks whether the Cloud Infrastructure application is already installed and its version.

    # python
  5. Run the installation script.

    # python script will install the hotfix.

Help Resources

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