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Article ID: 132272, created on Feb 20, 2018, last review on Feb 20, 2018

  • Applies to:
  • Operations Automation
  • Business Automation


There is a number of BA problem reports with error message similar to below:

ExceptionResult: Parallels Operations Automation error #error_code #-1, extype_id #-1, module_id #, Row was updated or deleted by another transaction (or unsaved-value mapping was incorrect) : []

Is there any negative impact?


When processing orders, BA sends several notifyOrder for same order to OA (about different events). If the order is placed, processed, payed and completed right away there are chances to get such error reports. The issue is caused by the bug with id #PBA-83935 ("notifyOrder fails with exception 'Row was updated or deleted by another transaction'"). There is no negative impact on order processing, the reports mean that the customer will not be notified for some of the order processing events (e.g. there will be notification "Order Placed" in CCP v2, there will be only "Order Completed").

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