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Article ID: 132270, created on Feb 19, 2018, last review on Feb 19, 2018

  • Applies to:
  • Business Automation


In case of two or more purchase scenarios configured for Online Store, one asking for accepting Terms&Conditions and the other one not, it is not possible to finish the purchase, if the T&C screen in skipped before switching to another purchase scenario screens.


A software-related issue PBA-83995: Impossible to accept Terms and Conditions after switching to a purchase scenario without T&C


It is necessary to accept the Terms&Condition on the corresponding screen, when asked. Otherwise, the cart items should be removed and the purchase started anew.

Contact your Technical Account Manager or PTA ( to get the status of the issue.

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