Search Engine: Elastic

Article ID: 132250, created on Feb 16, 2018, last review on Aug 4, 2018

  • Applies to:
  • Operations Automation


It is not possible to create any DNS record, the following error appears in CP:

An unforeseen error occurred

From /var/log/pa/core.log the following error appears at the same time:

Feb 15 15:43:46.899 : DBG [UI:58c7ee38:4497742:1518727426389 p:-default-threadpool;-w:-Idle:873 pau]: c.p.p.c.ServiceInvoker DnsZoneMutator invocation failedjavax.ejb.EJBTransactionRolledbackException: Could not persist APS entity ""
Caused by: Unable to refer the resource  '33f84db6-8880-44a0-aa2f-1183d015959a' out of limits.

The domains belongs to a subscription that was transferred between accounts before.


Some error during subscription transfer led to an inconsistency in domain/account resource relations in APS context.


Contact your Technical Account Manager or Pooled Technical Associate Team ( to discuss available workaround for this issue.

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