Symptoms

Sales Order that includes a domain transfer fails with the error

Configuration #0 does not exist

The domain getting transferred has External DNS hosting type currently.

Cause

The domain already existed in the system before or experienced incomplete provisioning and was changed to external DNS hosting. In such conditions, an attempt to transfer the domain fails.

Resolution

Go to PCP > Domains > your domain and switch it to internal DNS hosting. Resubmit the SO for provisioning after that.

Internal content