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Article ID: 132248, created on Feb 15, 2018, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation


Customer purchased Office 365 subscription recently and used the Synchronize Now link. Some of its users got removed unexpectedly:

Deleted 1 user:

sitelog entries upon user processing are:

DEBUG sync        : User '' has no UsageLocation and has not AssignedLicenses will be skipped for sync operation.
DEBUG sync        : Save the actual license assignment for the users...
DEBUG sync        : Local user has no coresponding cloud user. It will be deleted


Software-related issue #APSA-19502


The issue has been fixed in Office 365 17.3.1 application package version ( Office 365 17.3.1 ). Consider application upgrade.

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