Symptoms

Order for the domain registration with InternetX is in the "Long Running Operation" status, even though the domain seems to be already registered.

Cause

The domain registration order will not be marked as Completed unless registrar returns payable date for this domain. So, even if the registrar returns the <registrar_status>ACTIVE</registrar_status> for the domain, but without payable data, BA considers the domain registration procedure unfinished.

Resolution

Wait till the date is returned, you can contact registrar to clarify why it takes so long to return the required data.

Internal content