Symptoms
Privacy Proxy node is deployed and configured in Odin Automation infrastructure.
Migration Manager Project fails with error:
MigrationError: An error occurred while retrieving information about APS applications. Applications will not be migrated.
Following error appears in
/opt/oa-migrator/logs/debug.log
on Core node:[2018-01-31 14:42:34,710] 140114644907840 [INF] START: Copying the ApsBackup-12.0.php utility to retrieve data about APS applications [2018-01-31 14:42:54,762] 140114644907840 [DBG] Exception: Traceback (most recent call last): File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/odin_automation/services/shm/actions/download_aps_backup_tool.py", line 21, in run url = urllib2.urlopen(PANEL_MIGRATOR_URL) File "/opt/python27/lib64/python2.7/urllib2.py", line 154, in urlopen return opener.open(url, data, timeout) File "/opt/python27/lib64/python2.7/urllib2.py", line 429, in open response = self._open(req, data) File "/opt/python27/lib64/python2.7/urllib2.py", line 447, in _open '_open', req) File "/opt/python27/lib64/python2.7/urllib2.py", line 407, in _call_chain result = func(*args) File "/opt/python27/lib64/python2.7/urllib2.py", line 1241, in https_open context=self._context) File "/opt/python27/lib64/python2.7/urllib2.py", line 1198, in do_open raise URLError(err) URLError: <urlopen error [Errno -2] Name or service not known> [2018-01-31 14:42:54,765] 140114644907840 [DBG] Exception: Traceback (most recent call last): File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/core/workflow/runner/by_subscription.py", line 118, in _run_common_action_plain run() File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/core/workflow/runner/by_subscription.py", line 111, in run action.run(self._context) File "/opt/oa-migrator/lib/python2.7/site-packages/migrator/odin_automation/services/shm/actions/download_aps_backup_tool.py", line 33, in run raise MigrationError(_T("ERROR_OCCURRED_WHILE_RETRIEVING_APS_APPLICATIONS")) MigrationError: An error occurred while retrieving information about APS applications. Applications will not be migrated.
Cause
Migration Manager does not support Privacy Proxy Settings at the moment.
There is a feature request with ID PFR-1413 to address the feature. Please contact your Account Manager or pta@odin.com regarding the status of this request.
Resolution
In order to apply workaround please contact Odin Technical Support