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Article ID: 132132, created on Jan 25, 2018, last review on Jun 25, 2018

  • Applies to:
  • Operations Automation 7.1
  • Operations Automation 7.2
  • Operations Automation 7.3


Customer imports Office 365 subscriptions from Microsoft Cloud to Odin Automation. script fails:

Importing the Subscription for the Account #100123 failed: HTTP Error 500: Internal Server Error(The domain 'example' specified in the import data does not belong to the account with the tenant Id 'dbfe5c2c-...-6978487e3e74'. The domain owner is the account with the tenant Id '3bce2ca7-...-32a9fcf07639'.).


When script was used to collect data about customer account from Microsoft Cloud, non-* was specified as --account-default-domain parameter value.


Use * subdomains only as --account-default-domain parameter value for script.

Also, * subdomain should be marked as "Default" in the Microsoft Portal.

The following requests have been addressed to Odin Development team:

  • Documentation improvement request #APSA-19480: "[Documentation] The only * subdomain must be used with "--account-default-domain" parameter".
  • Feature Request #PFR-1362: "[Office 365] "--account-default-domain" parameter should accept * subdomains only".

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