Search Engine: Elastic

Article ID: 132078, created on Jan 18, 2018, last review on Jan 18, 2018

  • Applies to:
  • Operations Automation 7.1


The following error output is returned within a task:

Internal error: JSON Web Token is expired. Make sure the system date and time on management and service nodes are synchronized. PA agent endpoint: 

This particular output can be returned within any slave host regardless its hosted service. The main pattern for this error message is presence of PA agent installed on the node. Thus, such an issue could affect any slave node (Shared Hosting node, DNS server, etc.) but could not affect a node without PA agent (APS application endpoint)


The time on the management node and slave server were not in sync.


Please synchronize the time on the nodes and resubmit the failed task.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 8c199f0ee4305da1a577740620df4a51 1941880841f714e458ae4dc3d9f3062d

Email subscription for changes to this article
Save as PDF