Symptoms
Customer unable to clone Windows VM in Virtuozzo PCS6 cluster. Following error represented in /var/log/pa/vps.vm2vf.log on the hardware node that hosts the affected VE:
2017-11-03 16:44:13,800 (2624e0a4-d0f1-428d-8fd6-2769f459420c remote_clone_ve_cb callback) INFO CallbackWithCapacityAndIdMediator1480 [Thread-273876] - XML: <Envelope xmlns=""><correlationId>CALLBACK_60da097f-3ac0-429a-b7b8-06d736e0e4fc</correlationId><kind>1490</kind><payload>// callback remote_clone_ve_cb done_with_message
{
"rc" : -2147282889,
"node_timestamp" : 3227302928330884882,
"msg" : "The virtual machine is stored on a shared storage device and cannot be cloned. To clone this virtual machine, copy it first to your local disk drive."
}</payload></Envelope> to destination queue://client
Cause
Software related issue #CCU-17350 remote_clone for Windows VM in Virtuozzo 6 cluster is broken.
Resolution
Please contact your Technical Account Manager or Pooled Technical Associate in order to clarify current status of the issue.