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Article ID: 132056, created on Jan 14, 2018, last review on Jan 14, 2018

  • Applies to:
  • Operations Automation


On attempt to place an Office 365 order, on step 2 after subscription period is specified, the error 404 is displayed.


Incorrect BM_ProvisioningParams.xml file was left from previous Office 365 version.


  • Make sure the corresponding Billing customizations are applied as described in KB130232
  • Restart Billing services:

    # service pba restart

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