Symptoms
WPB publishing fails with error
Unexpected server behavior. For details, see the product's log files. Some errors were written to log. Please contact to administrator.
The following error can be found in
/usr/local/pem/vhosts/103810/webspace/siteapps/ParallelsPresenceBuilderforPA-545/htdocs/tmp/sitebuilder.log
:2015-02-26T17:28:37+04:00 [ERR] /JsonApi/ Cannot copy file to '2d32f6723c601e7aaa8167cd5673ecbc.php' via FTP (ftp_put(/usr/local/sb/tmp/ftp_publish_cache_hUBCqA_dir/2d32f6723c601e7aaa8167cd5673ecbc.php): failto open stream: No such file or directory) The site UUID: 2fd952ab-5243-a984-051e-7e5817a9e1ee The publication target: ftp://user1@203.0.113.2/htdocs The publication URL: http://example.com 203.0.113.2 http://studio.dom-tel.ru/Editor Mozilla/5.0 (Windows NT 6.1; WOW64; rv:35.0) Gecko/20100101 Firefox/35.0
Attempt to upload some files by FTP to webserver using the webspace FTP user fails with quota error:
ftp> put examplefile.txt local: examplefile.txt remote: examplefile.txt 227 Entering Passive Mode (203,0,113,2,247,7). 150 Opening BINARY mode data connection for examplefile.txt 552 Transfer aborted. Disk quota exceeded ftp>
Cause
When the site is being published it uses FTP user of the webspace and uploads WPB files. Once uploaded the files become owned by sysuser. The latter has its quota limit reached.
Resolution
Increase subscriptions limits of resources "Web disk space usage hard limit" and "Web disk space usage soft limit".
Refer to documentation for additional information.