- List of OACI VM backups in CCP contains backups that do not exist on Virtuozzo backup node and in Instance Manager database.
- Incorrect backup space usage is shown in CCP
This situation can happen only with APS-based OACI (APS package Cloud Infrastructure).
It can be a result of bug CCU-17562. Exact scenario:
Scheduled backup of corresponding customer VM failed because limit of resource Backup space has been exceeded. Corresponding error can be found searching by Subscription ID in
PCP > Operations > Tasks > Cloud Infrastructure Log:
P80326: Subscription limit for backup space exceeded
OACI removed information related to the failed backup. But in result of bug CCU-17562 OACI also rotated some older backup accordingly to corresponding backup schedule.
- Incorrectly rotated backups are removed from Virtuozzo and from Instance Manager database. But they are still shown in CCP
Contact your TAM or email@example.com to clarify status of bug CCU-17562.
Inconsistent backups will be removed on next successful creation of a scheduled backup in the affected VM. In order to remove them earlier and in order to correct backup space usage please contact Odin Technical Support