Symptoms
- Go Home > Operations > Subscriptions
- Choose a Subscription
- Click on Cancel Subscription button
The following error is thrown:
operation with NULL value
Cause
The issue is caused by #PBA-83555 "Operation with NULL value error while canceling ABP subscription with tiered prices"
Resolution
Please contact your Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the software-related issue.
For a workaround, please, contact Odin Technical Support.