- Login under a Customer Account to CCPv2
- Go Domains
- Choose a domain
No Advanced Options tile can be observed.
The domain Subscription in question is either promoted 100% promotion or created as result of a free transfer.
For the case when the subscription is promoted by 100% promotion, the issue is caused by #POA-114240 "Advanced options" tile is not displayed in CCPv2 for domains ordered with 100% promotion
For the case of free transfer - #POA-113755 "Domain can not be fully managed after free transfer"
Please contact your Technical Account Manager or a memeber of Pooled Technical Associates Team to clarify status of the software-related issue.
As a workaround, please, follow the steps below:
- Go Home > Operaiotns > Subscriptions in Billing
- Find the affected Subscription
- Click Edit
Setup Feeto some non-zero value (e.g. 1$) and save the changes
- Go Home > Services > Domains
- Find the affected domain by SubscriptionID
- Click Manage Contacts, do not change anything, and click Update Contacts
- Change the Subscription
Setup Feeback to 0