Symptoms

The task Unprovisioning "Domain" for APS application Office 365 fails with the following output message:

APS Application Error:
500 Internal Server Error
[ApplicationUnknownError] Unprovisioning: resource 48983182-1c16-41c8-93fd-656a7990ce3c of type 'office365domains' (http://www.parallels.com/Office365/Domain/2.1) for APS application 'Office 365-17.2.1-4': Azure AD GRAPH API Error: 'Domain deletion attemp failed.'..

Cause

The domain in question is the .onmicrosoft.com domain or domain which is marked as "Default" on Microsoft side. These domains are required by the Office 365 service and should not be deleted.

Resolution

The corresponding feature request PFR-1297 has been submitted in order to prevent the deletion of such domains from CCP.

Please contact your Technical Account Manager or a member of Pooled Technical Associates team to clarify status of the PFR-1297 and discuss possible workaround.

Internal content

Link on internal Article