Search Engine: Elastic

Article ID: 131982, created on Dec 28, 2017, last review on Apr 9, 2018

  • Applies to:
  • Operations Automation 7.2
  • Operations Automation 7.3
  • Business Automation


There has been a long running OA tasks, which kept "rescheduled" status. The corresponding order is in LRO (Long Running Operation) status on BA side. In more than a week the task on OA side got completed successfully, but order is left in LRO.


The issue is caused by long running (more than 7 days) task on OA side, PemRequest on BA side fails by timeout. The issue that order stucks in LRO is treated as a product bug, its id is #PBA-83499 ("An order did not fail on timeout failure of the PemRequest").


Please contact TAM/PTA team to get the order completed.

198398b282069eaf2d94a6af87dcb3ff caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 dd79f16c76b9dca75205ab5e9f5465ea 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 31987597efff5a3a9ce779cc203bbe5e

Email subscription for changes to this article
Save as PDF