Symptoms

On attempt to add a DKIM DNS record in CCPv2 interface:

v=DKIM1; k=rsa; s=email; p=MIIBIjANBgkqhkiG9w/qwdeqwfdwef/wedfwedwed....

the following pop-up validation error appears:

The TXT record data should not end with a backslash ("/"), should not contain any quotes and should not be longer than 254 characters

Cause

Software-related issue #POA-114042: "TXT records with long data can't be created from CCPv2".

Resolution

Please contact pta@odin.com or TAM to trace the status of the issue.

Workaround: Create required DKIM DNS record via Provider CP or CCPv1 interface.

Internal content