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Article ID: 131872, created on Dec 6, 2017, last review on Feb 9, 2019

  • Applies to:
  • Operations Automation

Symptoms

Installation, upgrade or deinstallation task of PPM package (usually, PHP and 7z) fails with the following output message:

Plesk.ExSystem: javax.ejb.EJBTransactionRolledbackException: Failed to process executeDeinstallSequence for pkgId: 3805, ex message is: Failed to process EXEC command for package 7z of type other having pkgId: 3805, exception message: For input string: " 1605" input xml: <EXEC cmd="msiexec" group="" user="" valid_exit_codes="0, 1605">

Cause

The issue was acknowledged as the #FND-3563: Platform can't exec commands from manifest with spaces in "valid_exit_codes".

Resolution

Please contact your Technical Account Manager or a member of the Pooled Technical Associates team in order to clarify the status of the issue and discuss a workaround.

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