Symptoms
- Go Home > Operations > Orders
- Click on Add New Order button
- Fill out all the required fields and choose a domain Service Plan
- Proceed to a Specify Domain screen
A displayed TLD is different from the Service Plan name
Cause
A Service Template misconfiguration which the domain Service Plan is based on: an incorrect TLD is specified in the Service Template settings.
Resolution
- Go Home > Products > Service Plans
- Find the Service Template the Service Plan in question is based on
- Click Edit
- Choose a correct TLD and click Save