Applies to:
- Operations Automation 7.3
Symptoms
Some APS 1.2 applications create DNS records during the provisioning of domains. This results in a failure of the provisioning order with the error "Could not persist APS entity "http://aps-standard.org/types/dns/record/1.0"."
Cause
This is a known software issue, POA-113926.
Resolution
- Set the "Domain registrar status default value" setting to "Undefined" under Provider Panel > System > Settings > System Properties.
- Resubmit the order for provisioning.
- After provisioning is completed, change "Registrar Status" of the domain to "Ready" under Provider Panel > Services > Domains > domain name > Edit. (Optional: for manually registered domains only)
Note
If you still encounter any issues, contact our technical support service for assistance.