On attempt to turn on Firewall for VPS server via CCPv2 the following message appears in panel:
"Failed to perform the operation, please try again later or contact administrator."
At the same time, browser console logs the message below:
"[IM] An attempt to create a duplicate object. Please double check your data"
As the result, firewall is not activated.
APS resource of affected VPS contains duplicated firewall rules. Duplicates are inserted upon VE re-creation if Plesk Panel is installed. Such behavior can be caused by software-related issues listed below:
CCU-14675 - fixed in OA version 7.3
- CCU-18178 - fixed in Cloud Infrastructure Automation 17.13
Update your Cloud Infrastructure Automation to version 17.13
In order to apply workaround for this issue please contact Odin Technical Support.