Symptoms

An attempt to open Resources tab of a terminated subscription fails with the following error:

Parallels Operations Automation error #error_code #2006, extype_id #200, module_id #ResourceManagement, Subscription #1001111 does not exist.

Cause

The issue is caused by PBA-60779 "Exception "Subscription #ID does not exist.." on "Resources" tab in PCP for removed subscription". This issue is fixed in 7.2 version of OAP product

Resolution

Please, consider upgrading to the latest version of product. For this purpose contact your Technical Account Manager or member of the Pooled Technical Associates team.

Internal content

Link on internal Article