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Article ID: 131710, created on Nov 2, 2017, last review on Nov 2, 2017

  • Applies to:
  • Business Automation


Two different users received email confirmation notifications containing equal codes.


Users were created simultaneously while the system relies on the the current time to generate confirmation code. This behaviour is acknowledged as an internal software issue with ID #PBA-82833. It will be fixed in upcoming release of the product.


Contact your Technical Account Manager or Pooled Technical Associate Team at to clarify the status of #PBA-82833.

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