Symptoms
An attempt to create mailboxes in CCP > Exchange > Import Mailboxes
with a .csv file, containing more than 20 mailbox entries fails:
User #2358779 does not exist.
poa.log
error:
[ HostedServiceUsers_impl::getServiceUser] {module_id="HostedServiceUsers"; code="1000"} User #2358779 does not exist."
Cause
Software-related issue #POA-99457.
Resolution
Please contact pta@odin.com or TAM to trace the status of the issue.
workaround: Use a .csv file with a lesser entries count (<=20).