Symptoms

As a Provider I would like to send welcome email to newly created Staff Member.

Cause

By default there is no notification configured to send message to Account user when it is created. Provider needs to create new event handler using steps below:

BA CP - System - Setting - Events - Event Handlers - Add Event Handler

With parameters:

Event Type:  User Created

Object: MESSAGE

Method: UserNotification

Signature: integer UsersID, string TemplateName=<related notification template name>

Max attempts    1

Repeat interval (seconds)   1

P.S. "related notification template name" - is the New Notification Template, to be used for user notification. it should be created by Provider in advance in:

BA CP - System - Setting - Notifications - Notification Templates - Add New Notification Template

Resolution

Internal content