Search Engine: Elastic

Article ID: 131672, created on Oct 26, 2017, last review on Oct 26, 2017

  • Applies to:
  • Operations Automation


Sales Order for Office 365 subscription and corresponding task in OA fails:

    "message": "Value cannot be null.\r\nParameter name: upn"

sitelog error:

    DEBUG aps_endpoint: Company Administrator members loaded: 0
    ERROR aps_endpoint: Error occured during customer creation.
    System.ArgumentNullException: Value cannot be null.
    Parameter name: upn


Customer uses "Use existing Microsoft account" option, but there are no active users with "Global Administrator" role in the Microsoft Portal.


Please create a Global Administrator user ( in the Microsoft Portal and re-submit Order for provisioning.

5356b422f65bdad1c3e9edca5d74a1ae caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07

Email subscription for changes to this article
Save as PDF