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Article ID: 131541, created on Oct 2, 2017, last review on Oct 2, 2017

  • Applies to:
  • Operations Automation 7.0


PreferredLanguage property value (in Microsoft portal) is set to en_US for all users created by CCP > Office 365 > Users > Add New User button, despite the customer account locale or language defined.


Software-related issue #APSA-18354: "Propagate PreferredLanguage for users from OAP CCP to Microsoft Portal".


Please contact or TAM in order to trace the status of the issue.

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