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Article ID: 131522, created on Sep 28, 2017, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation

This article is about Windows Shared Hosting Module EOL. For information about Linux Shared Hosting EOL, please visit End of Life Announcement for Linux Shared Hosting.

End of Life Announcement

Ingram Micro Cloud is committed to providing high-quality and cost-effective solutions to our customers. As new technologies emerge, the demand for older product versions and components decreases. Accordingly, as we continue to address our customers' needs by introducing new products and services, we also periodically need to end maintenance and support for older software versions.

In keeping with our Odin Automation Premium lifecycle policy, we will be ending support for the Windows Shared Hosting Product in December 31, 2018.

After the end of life, the Windows Shared Hosting module will discontinue further development or maintenance, and no longer accept any technical support requests.

IMPORTANT The 7.x branch of the platform is the last one to support Windows Shared Hosting module. Starting with 8.0 and later WSH will not be supported anymore. It will not be possible to upgrade platform from 7.x to 8.x in case Windows Shared Hosting module is still in use.

We encourage you to migrate to the new Webhosting Plesk module for Odin Automation Premium by following instructions from Migrating from Windows Shared Hosting to WebHosting Plesk.

Extended support period

Starting from December 31, 2017 Windows Shared Hosting (all versions) entered an Extended Support period that will last until December 31, 2018.

During that time Ingram Micro Cloud will no longer be releasing regular product updates or bug fixes. Only critical security issues will be addressed by the support and development.

If you need any support during the Extended Support period, please create a support incident via the the support portal under

What next?

Ingram Micro Cloud has developed a new Webhosting Plesk module for Odin Automation powered by Plesk Onyx that enables providers to offer Shared Web Hosting, Email and Database hosting on Linux and Windows.

We encourage you to migrate your Windows Shared Hosting to this new service module.

To learn more about Webhosting Plesk features, pricing and migration process please refer to Webhosting Plesk Guide, Migration Documentation and contact your Ingram Micro Cloud account manager.

Frequently asked questions

  1. Is there a migration path from WSH to Webhosting Plesk that takes care of business entities (subscriptions, resources, etc.) as well as my customers’ data?
    • Yes, the Migration Manager performs migration of both business entities and the customer data.
  2. What are the prerequisites for migrating from Windows Shared Hosting to Webhosting Plesk?
    • Your Odin Automation platform should be upgraded to the version 7.3
    • Windows Shared Hosting service nodes must run on Windows 2008 R2 or later (for available migration options for older operating systems please contact IMC)
  3. Which Windows Shared Hosting components will be retired at the same time?
    • The following Windows Shared Hosting components will be retired:
      • WSH IIS
      • WSH File Manager
      • WSH AWStats Web Statistics
      • WSH MS SQL Server
      • WSH Web Data Administrator
      • WSH myLittleAdmin
      • WSH Domain Parking
      • WSH SSL Proxy
      • WSH Customer Backup Server
      • WSH SharePoint

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