Search Engine: Elastic

Article ID: 131470, created on Sep 16, 2017, last review on Sep 16, 2017

  • Applies to:
  • Business Automation 7.1


  1. Go Home > Opearions > Subscriptions;
  2. Click on Switch Plan button;
  3. On the second step choose From the Start Date of Current Subscription;
  4. Click Next and place the Change Order.

The Change Order recurring details contain incorrect duration - for whole subscription period, and does not take into consideration the period already paid by the customer.


The issue is caused by #PBA-81171 "Detail duration is calculated incorrectly in Change Order (From the Start Date of Current Subscription)".


Please contact your Technical Account Manager ot a member of Pooled Technical Associates Team to clarify status of the software-related issue.

7c0b495571a6c1bec50e4f324a20ec14 caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 198398b282069eaf2d94a6af87dcb3ff b2c3b33425dfc50c7d41a2efaa7f84f3

Email subscription for changes to this article
Save as PDF