Symptoms
In Customer's control panel on VPS tab total CPU power (limit) for VE is shown as 0 MHz. Amount of cores is shown correctly.
Cause
Root cause can be different. VPS logs for affected subscriptions must be checked.
In case, if affected VPS was migrated on Odin AUtomation of version 7.1/7.2, the cause is in #CCU-17327.
Resolution
Set the CPU configuration manually by selecting Configure Hardware button.
Please, consider the upgrade to a actual version of the platform to prevent such situation in the future.
Contact your TAM or PTA in order to discuss the workaround for already affected VMs on the environment massively.
Cloud Infrastructure (SC-based) (Massive fix)
NOTE: Only for CI hosting model
Automated fix_cpu_power_ci_legacy.py.
Check for affected VEs:
[root@mn ~]# python fix_cpu_power_ci_legacy.py --dry-run
2019-05-16 19:45:57.101 [INFO] Dry run has been executed. Run with --commit to fix found ves
[root@mn ~]#
Fix if found any:
[root@mn ~]# python fix_cpu_power_ci_legacy.py --commit
2019-05-16 19:46:28.442 [INFO] Commit is checked, starting processing. This may take a while...
2019-05-16 19:46:28.443 [INFO] No affected VEs found or check was not ran
[root@mn ~]#