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Article ID: 131348, created on Aug 24, 2017, last review on Jan 27, 2018

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.2
  • Operations Automation 6.0


Task Add access host for database database_name on database server on host fails with the following error message:

MySQL API error:Duplicate entry '' for key 'PRIMARY'.

The same can be observed in /var/log/pa/core.log on the Management Node:

Aug 17 12:34:56.991 : DBG [task:91812341:3597984 1:25545:af4ffb70 MySQL ]: [ db::mysql::connection::exec] INSERT INTO db(Host,Db,User,Select_priv,Insert_priv,Update_priv,Delete_priv,Create_priv,Drop_priv,Grant_priv,References_priv,Index_priv,Alter_priv,Create_tmp_table_priv,Lock_tables_priv,Create_view_priv,Show_view_priv,Create_routine_priv,Alter_routine_priv,Execute_priv,Event_priv,Trigger_priv) VALUES('', 'db1234_dbname', 'u1231_name','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y','Y')
Aug 17 12:34:56.992 : DBG [task:91812341:3597984 1:25545:af4ffb70 lib ]: [ MySQL] {module_id="Databases"; code="610"} MySQL API error: Duplicate entry '' for key 'PRIMARY'.


The task tries to insert the same records as which were added by the Create database task which can be found in Processed tasks tab.

Issue is acknowledged as #POA-114479.


The task may be safely canceled.

Contact your Technical Account Manager to trace the current status of #POA-114479.

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