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Article ID: 131312, created on Aug 16, 2017, last review on Aug 16, 2017

  • Applies to:
  • Operations Automation 7.1


After selecting Azure in online store on the next screen where prices should be displayed, the error appears:

Invalid request. Either price configuration ID, or service template ID, or customer account ID must be specified and a corresponding price list must be configured.
Error Category: api

The following could be seen in Azure logs:

2017-08-14 20:17:04,930 INFO  [] (azure task-113) <PCSDK> Outgoing request: 'GETĀ®ion=US'
        X-Locale: en-UK

2017-08-14 20:17:05,074 DEBUG [] (azure task-113) <CREST> Request failed: [] {"code":2000,"description":"Locale is not supported","data":["X-Locale"],"source":"RequestContextManager"}


Locale en_UK is not in the list of supported locales. APSA-18767 was submitted to Engineering team to address this issue.


Currently there are no workaround for non-supported locales. The only way to overcome the issue is to use one of supported locales, like en_US or en_GB. Please contact your Technical Manager to acquire recent news about status of the issue.

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