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Article ID: 131295, created on Aug 14, 2017, last review on Aug 14, 2017

  • Applies to:
  • Operations Automation 7.1


After logging in to CCPv2, a popup to change the login to email-based format appears. After pressing the Cancel button, the home page remains empty with no piles on the dashboard.


The behavior is recognized as a software issue with ID APS-42868: (CCPv2: canceling the update login popup leads to a blank home page)


Contact TAM or PTA ( to get the fix.

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