Symptoms

  1. Go to Online Store;
  2. Choose any Service Plan;
  3. Proceed to the Checkout screen;
  4. Fill out fields First Name and Last Name in Thai language.

Validation failed error can be observed.

Cause

The issue is caused by #PBA-81509 "Online Store does not validate Thai alphabet".

Resolution

Please contact Odin Technical Support for a workaround.

Internal content

Link on internal Article