Incorrect usage of RAM is shown on performance graphs of VMs hosted in OACI infrastructure. Output of
prlctl statistics VM_name command shows correct output:
ws.reclaimable: 1790 guest.ram.usage: 711 guest.ram.cached: 30 guest.ram.total: 2045
No errors could be seen in
paciagent.log. But it could be seen that OACI receives only one RAM counter, equal to
ws.reclaimable gives OACI incorrect representation of RAM usage inside of VMs. That issue was recognized as CCU-15213.
The software-related issue CCU-15213 is permanently fixed in scope of OAP 7.2 release.
Currently no workaround is available for this issue in OAP 7.1. Please contact your Technical Manager or a member of Pooled Technical Associates team in order to request hotfix for this issue in OAP 7.1.