Search Engine: Elastic

Article ID: 131193, created on Jul 26, 2017, last review on Jul 26, 2017

  • Applies to:
  • Operations Automation 7.0
  • Operations Automation 7.1


Exchange infrastructure is being deployed.

2 Customer Access Servers share the same FrontNet interface for customers.

One of the CAS was deployed without any issue, the second one was registered in OA, however the packages' installation fails with the Package installation failed event in the Task log:

Message: Installation of package Exchange2010IMAP4 1.2 (id=8231) to host (id=474) was failed. Reason: Failed to process finalizeInstallUpdate for pkgId: 8231, ex message is: IP address is already configured with id #474.


The OA tries to re-register IPs, which belong to both nodes, however, internal OA logic does not allow IP addresses duplication.

The node registration logic will be improved in scope of request POA-112163.


Contact Odin Technical Support for a workaround.

Contact your Technical Account Manager to trace the status of request POA-112163.

0871c0b47b3b86ae3b1af4c2942cd0ce caea8340e2d186a540518d08602aa065 e12cea1d47a3125d335d68e6d4e15e07 5356b422f65bdad1c3e9edca5d74a1ae 1941880841f714e458ae4dc3d9f3062d 8c199f0ee4305da1a577740620df4a51

Email subscription for changes to this article
Save as PDF