Symptoms

  1. When trying to add new website on CCPv2, wizard screen starts loading forever and does not proceed to the next step.

  2. Browser debugging tools show Java exception:

    aps.debug.js:61159 TypeError: Cannot read property 'toLowerCase' of undefined
                at GetDomainStep.js?apsUIRuntimeVersion=2.3-701:621
                at Array.forEach (<anonymous>)
                at GetDomainStep.js?apsUIRuntimeVersion=2.3-701:616
                at l (aps.debug.js:8691)
                at k (aps.debug.js:8682)
                at o.resolve (aps.debug.js:8846)
                at aps.debug.js:24691
                at l (aps.debug.js:8691)
                at k (aps.debug.js:8682)
                at resolve (aps.debug.js:8846)

Cause

The issue is caused because some of the domains owned by customer do not have 'sourceFQL' APS property. That property was not required in previous versions of OA, but CCPv2 handles it and fails if it is empty.

The situation will be fixed in the scope of software issue #POA-112122.

Contact your Technical Account Manager or PTA team (pta@odin.com) to trace the status of #POA-112122.

Workaround

Contact Odin Technical Support for the workaround.

Internal content

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