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Article ID: 131045, created on Jun 23, 2017, last review on Jul 14, 2018

  • Applies to:
  • Operations Automation 7.1


An attempt to delete a brand for WebHosting Plesk APS application generates an unprovisioning task that fails with the error:

APS Application Error:
500 Internal Server Error
[] Unprovisioning: resource c521f43a-6ffa-45db-8854-970cd854206e of type 'rest/brandsubdomains' ( for APS application 'PACore-': Brand not found.

Body: {
"error": "",
"message": "Brand not found",
"pkgId": "6d87e68d-0118-4b6e-8689-65690d355d6d",
"packageId": "6d87e68d-0118-4b6e-8689-65690d355d6d",
"http_request": "DELETE /pa/rest/brandsubdomains/c521f43a-6ffa-45db-8854-970cd854206e"


The behavior is recognized as a software issue with internal ID APS-42520 'Unprovisioning "Brand" for APS application WebHosting Plesk task fails'


Contact Odin Technical Support to apply the solution.

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