Symptoms
On attempt to login to OA Essentials CP the following error appears:
An unforseen error occured
pa-agent
service is not running on the management node.On attempt to start
pa-agent
the following error is thrown:Job for pa-agent.service failed because the control process exited with error code. See "systemctl status pa-agent.service" and "journalctl -xe" for details.
Following error is registerede in
/var/log/messages
:Jun 21 20:07:30.285 systemd[1]: Starting SYSV: Starts and stops the PA service... Jun 21 20:07:30.307 pa-agent[5912]: /etc/rc.d/init.d/pa-agent: line 122: /bin/basename: Argument list too long Jun 21 20:07:30.308 pa-agent[5912]: Starting : /etc/rc.d/init.d/pa-agent: line 139: /usr/local/pem/bin/pa-watchdog: Argument list too long Jun 21 20:07:30.308 pa-agent[5912]: start failed Jun 21 20:07:30.309 systemd[1]: pa-agent.service: control process exited, code=exited status=126 Jun 21 20:07:30.309 systemd[1]: Failed to start SYSV: Starts and stops the PA service. Jun 21 20:07:30.309 systemd[1]: Unit pa-agent.service entered failed state. Jun 21 20:07:30.309 systemd[1]: pa-agent.service failed.
Cause
Such behaviour is considered a software issue POA-111776: Unable to start pa-agent after CentOS update: Argument list too long errors. This issue is caused by update RHEL/Centos kernel to the version 3.10.0-514.21.2.el7
.
Resolution
Contact your Technical Account Manager in order to clarify the current status of the issue.
The following workaround is available:
Modify
/etc/init.d/pa-agent
with the command:# sed -i.bak '/ulimit -s/d' /etc/init.d/pa-agent
Start
pa-agent
:# systemctl start pa-agent