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Article ID: 130942, created on Jun 7, 2017, last review on Jun 7, 2017

  • Applies to:
  • Business Automation 7.0


Attempt to create a new Staff Member using invalid postal code (i.e. code does not match regular expression setting in Billing) via CCPv2 leads to redirection to the Users tab.

User is not created.

In browser's console a failed request like the following may be observed:


        "error": "Plesk.ExSystem",
        "message": "Zip / Postal Code '12345' is not valid for Country Poland. ",
        "details": null,
        "pkgId": "e8f67710-ef32-4907-89ac-64ea439d12ef",
        "packageId": "e8f67710-ef32-4907-89ac-64ea439d12ef"


Issue is acknowledged as APS-42436.


Contact your Technical Account Manager to clarify status of the issue.

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